Instrata helps organizations to evolve services and create new opportunities that deliver greater value by learning from their customers. Instrata is a recognised leader in service innovation, customer experience, ethnography and user-centered interactive design. We have an excellent track record across a variety of industries, building a significant reputation for our expertise in digital technologies. Instrata has been conducting global projects for over ten years and has worked with clients such as the BBC, BT, Microsoft, Nesta, Nokia, Orange, Oxfam, P&G, Reuters, Rim, Skype, Virgin, Vodafone and Yahoo.
We have made a significant impact in projects and many of them remain confidential, but we can tell you about some of them – please click on the logos to the right to read some case studies. No two projects are ever the same and we are happy to discuss how our services can help you create new opportunities.